How HELM works.
Doctor-led care, designed for the way you actually live.
The assessment
A private online questionnaire built around your health goals. 5–10 minutes. No waiting room, no awkward small talk.
You'll answer questions about your symptoms, medical history, and what you're hoping to achieve. Everything is encrypted and only visible to your treating physician.
Doctor review
A UAE-licensed physician reviews your case, usually within 24 hours. For some cases, especially first-time GLP-1 prescriptions, they may request a brief video consultation.
Every review is thorough. Your doctor reads your full history, considers contraindications, and decides whether treatment is appropriate for you.
Your plan
If clinically appropriate, a personalized plan: medication, dosage, and what to expect. You'll receive clear instructions and a direct line to your doctor for questions.
Your plan is built for your body, your goals, and your lifestyle — not a one-size-fits-all protocol.
Delivery
Plain, unmarked packaging. Same-day in Dubai, next-day across the UAE. No mention of HELM, the medication, or the condition on the outside.
Your delivery driver sees a standard cardboard box. What's inside is between you and your doctor.
Ongoing care
Message your doctor anytime. Adjust dosage. Get regular check-ins. Your membership includes unlimited follow-up for as long as you're with HELM.
As your body changes, your plan changes with it. That's the difference between a prescription and a partnership.
Licensed doctors
UAE-licensed physicians review every case
01Total discretion
Plain, unmarked packaging — no logos, no labels
02To your door
Delivered across the UAE, same-day in major cities
03Ongoing care
Message your doctor anytime, adjustments included
04How it works, answered.
Still wondering? Start the free assessment — a doctor will follow up if anything is unclear.
Most people finish in 5–10 minutes. The questions cover your health goals, symptoms, and medical history. Everything is encrypted and only visible to your treating physician.